Reserve & Collect

We want you to be completely satisfied with every purchase you make with us. If you change your mind or something isn't quite right, we're here to help.

When you shop at World Duty Free, you'll enjoy the peace of mind that comes with their unique Returns Policy. Return your items from anywhere in the world, hassle-free.

Your order will be ready for collection at the store you reserved from ( eg. World Duty Free after Security).

At the airport, browse any additional products you'd like to purchase, then head to the Reserve & Collect pick-up point or ask a sales assistant for help.

You don't need to pay for your items until you collect your order at the airport. If your travel plans change, there's no need to worry about requesting a refund.

Yes, no problem. Start by entering the correct flight departure information for the person traveling, then use your own personal details as you add items to your basket.

Remember, payment is taken in-store, so your nominated traveller will need to pay for the reserved items when collecting them.